Tuesday, November 29, 2016

HOWTO: Pair an Intermatic InTouch CA5100 Accessory Switch to SmartThings

Problem

You found a good deal on an Intermatic InTouch CA5100 Accessory Switch, you installed it and consulted the manual to set it up only to be pointed at another manual -- not included in the package -- for pairing instructions. Hopefully, you also noticed that this is a switch that doesn't actually control anything; it simply sends Z-Wave commands and reports its status (for people like me that have a regular outlet where it would have been really convenient to have a light switch).

You've searched the internet and you have no doubt discovered that Intermatic appears to have decided to pretend they never created this product. There's no reference to it on their web site and several URLs that once pointed to manuals on a different site run by Intermatic now just redirect to their homepage. Awesome.

How to Pair
Well, first get it all wired up. Hopefully the LED is cycling Red<->Blue. One small caveat - when pairing, the reception of the switch is significantly less than when it is functioning normally. You may need to move your SmartThings hub closer to the device to get it to work. Open the app and choose Add a Device. (I can't confirm this -- mine was in the same room -- it's just something I read several times). You can move it back where it was when you'e done. It'll start searching for devices. Hit "Up", "Down" and then press both buttons on the switch at the same time. It should show up as a Generic Z-Wave Device. Add it, give it a name and you're part way there.
Making it work

You're not quite there, yet. Though the device is recognized, SmartThings doesn't know what it does, yet. Visit this helpful forum post for a groovy script that can be added using the IDE. After you've published the script, you can visit the My Devices tab, select the switch and change its type to Intermatic CA5100.

I'm writing this post mostly for myself because I know at some point I'm going to have to do this again and after having spent about an hour trying to find some hint as to how to pair this thing, I can only imagine it'll get harder in the future. In fact, the only reason I discovered this at all was because I went to the Amazon product reviews and found someone who had mentioned the pairing procedure in passing during his review. Once that product is gone, I don't expect that information to be there any longer. As far as the device, itself -- it was inexpensive compared to others and fit my needs perfectly. Now that it's working, I have no complaints, but failing to include a manual with three simple steps to pair the thing is a pretty big omission and likely caused endless support calls.

Monday, September 26, 2016

HOWTO: Getting the HubPiWi Blue kernel moduels installed on Raspbian Jessie

Background

The HubPiWi Blue is an add-on for the Raspberry Pi Zero that gives you three USB ports, and a combined WiFi/Bluetooth adapter (RealTek chipset). If you poked around after install, you likely noticed that there's a module for a Realtek device already detected and running. We're part of the way there, unfortunately, it's only the "Bluetooth" part and I'm not even sure that it truly works. Thankfully, RealTek provides module sources for a Linux driver and they were great with Raspbian (with a few Makefile tweaks). Unfortunately, this means we'll not be able to update the kernel after this without repeating a lot of these steps again.

Initial Setup

I’ll skip the basics except for this: Get an SD card, load the latest Raspbian image onto it and pop that into the Pi Zero’s available card.  You’ll want a monitor/keyboard handy or an FTDI adapter.  And you’ll need some time – my recommendation: line up some chores to do during each of the major steps and you’ll get a bit done while you’re waiting.

What you’ll need

If you want to follow this post exactly, here’s what you’ll need.  I’ve included notes about alternatives where I can, but I’m doing this as I write, so I’m providing what I used to make it work.

  • A Raspberry Pi Zero
  • A HubPiWi Blue
  • USB power and Micro USB cable
  • An HDMI display and Keyboard or an FTDI Adapter
  • A Wireless network you intend to attach to.
Before We Build the Driver

As always, run the following commands:

sudo apt-get update
sudo apt-get upgrade
sudo apt-get dist-upgrade
sudo reboot

It’s a Pi Zero, so it’s going to take a while.  To its credit, it performed faster than my original Raspberry Pi.  And for $5 (or if you were one of the lucky ones that grabbed one at Microcenter for a buck), you can’t really complain.

I used the non-LITE version of Raspbian and ended up with 122 packages that needed updating, which took around 35 minutes.

Building and Installing the WiFi Kernel Module

The HubPiWi uses the Realtek 8723BU Chipset and the same Bluetooth module found in the 8723AU. Luckily, there are kernel modules for these. I've created a fork of the WiFi driver repository and modified the Makefile to allow for an easy build on Raspbian, so we'll clone my forked repository and use that to build the module.

cd ~/
git clone https://github.com/Diagonactic/rtl8723bu.git

The driver is kernel version specific, so we need to get the correct linux headers.

sudo apt-get install raspberrypi-kernel-headers

Time for some more chores.  This clocked in at about 10 minutes.

cd ~/rtl8723bu
make 

This will run about 30-40 minutes.  When you’re done, you’ll have a compiled driver and be ready to install:

sudo make install 

At this point you can either reboot with the “reboot” command or type the following:

sudo insmod 8723bu.ko
ifconfig

You should see your wlan0 device ready to go! Of course, you still need to configure it to attach to your network. There's a variety of ways to do that so simply search away and set that up and you'll be connected.  That’s fairly easy and there’s several articles on how to do that.  This device also comes with Bluetooth support, so follow the remaining instructions to get that working if that’s something you’re interested in.

Building and Installing the Bluetooth Kernel Module (Optional)

Since it’s always a good idea to only enable the features you’re actually going to use, if you have nothing to pair the device with or no use for Bluetooth at this time, you can skip this.  These steps are Bluetooth specific and doing them will not improve or affect your ability to get going with WiFi, which is more-than-likely what you wanted to get working, anyway.

The modules above do not include the Bluetooth part, so for that we need to grab and compile a new module.

cd ~/
git clone https://github.com/lwfinger/rtl8723au_bt.git –b kernel
cd rtl8723au_bt.git
make
sudo make install

Note the “-b kernel” on the git clone command.  If you fail to include this the make command will not work (and will instruct you to grab the kernel branch, which is why we’re including the –b kernel above).  This will take about 15-20 minutes on the Pi Zero, so kick back and drink some more coffee.

Now all we need to do is insmod a few modules and we’re in business

sudo insmod btrtl.ko
sudo insmod btintel.ko
sudo insmod btbcm.ko
sudo insmod btusb.ko

Assume you received no error messages, we can now verify that Bluetooth is working:

sudo bluetoothctl

You should see something along the lines of “[New] Controller xx:xx:xx:xx:xx:xx yourhostname [default]”

That’s it!  Pairing devices with this controller is done the same way it would be done with a Raspberry Pi 3.  If you need instructions on that, I’ll leave you to google away since that may change as time progresses (but should always be the same process for this device as it is with others).

Bluetooth Device Compatibility

If you chose to install the Bluetooth Kernel module there’s a small but important disclaimer.  Bluetooth implementations can be hit and miss.  Despite having a “certification” component that’s supposed to mean that a Bluetooth device will operate with anything else that’s certified (indicated by the Bluetooth logo being present on your device), this is often not the case in the real world.  I expect you’ll have no problems with any Android or iOS device, however, if you’re trying to pair with something a little more exotic, like an older Microsoft Windows Mobile phone, Microsoft Branded “Sync” stereo, or other stereo/TV, you may have problems (I’m not picking on Microsoft, directly, here, these are just devices that I have owned that I’ve had Bluetooth pairing problems with in the past).  Bluetooth keyboards, for instance, are notoriously painful to get to pair properly (you may want to use the GUI tools to do this, though it will be very slow on the Pi Zero)

Ongoing Maintenance Note - IMPORTANT!

If you've been messing with Raspberry Pi hardware for a while, you'll recognize those first few steps as common steps for updating the Pi.

Nearly every bit of "help" will point you at these steps as a "do this first" (keeping software up-to-date is always a good idea). The issue, though, is that this will sometimes install a new kernel version. When that happens, the new kernel will not have a module for your WiFi adapter. Not to worry: simply repeat the process from Building and Installing the WiFi Module after a new kernel comes down and you'll be back up and running.

Thursday, July 14, 2016

Printing with PC Plus Polycarbonate Filament on a Maker Select v2

Several months ago I purchased a Maker Select 2.  I believe my quote, most recently, was “It’s been a few months and the 3D printer is still the coolest thing I’ve ever owned.”  It’s also, sometimes, one of the most frustrating.

My current project is printing a multi-extruder printer (aiming for 4, but starting with 2) using a mash-up of a few different designs and I’m working on a Bowden extruder.  Since I had the need to print some very strong parts for another project, I picked up some PC-Plus after a bit of research.

This stuff is stronger than I’d imagined

Since I’ve had, now, four failed prints with this material, I’ve had an opportunity to test the physical properties.  My tests indicate the most optimistic of the marketing materials is spot on.  My PLA+ extruder body was able to be cracked pretty easily with a rubber mallet on my cement basement floor.  The ABS and Nylon parts were pretty solid but one of the components was designed in such a way that the flexibility of those filaments was going to be a problem. 

This stuff was hard to break with a full-on metal hammer.  It’s far less flexible than ABS or Nylon and the point it which it will flex is (in my unscientific estimation) about twice the pressure it takes to completely snap a PLA print.  I’ll admit, it was kind of fun hammering the crap out of the part seeing how hard I’d have to hit it to get it to crack.  About the only bad thing I can say is that it did dent pretty well but it dented at well beyond the point other parts would have broken.

This material is the stuff that profanity is made out of

I’ve yet to run into a filament that is more difficult to print properly with.  I’ve printed with PETT, PETG, T-Glase, ABS, PLA, PLA+.  It’s safe to say that it takes all of the difficulties of each of these and combines them into one magnificent package.  It’s very temperamental with regard to moisture as evidenced by the fact that it shipped in a vacuum sealed pack with a zip-lock seal for easy re-packing.  Luckily we run the air conditioner here like it’s the arctic.

It curls.  No, I mean, like 80s perm psychotic curls.  They used to ship it with a square of BuildTak.  The manual and nearly everywhere you read says it is *required*.  Thankfully, it’s not if you’re creative.

To get that strength, you need to run your hot end at 260 degrees or higher (that’s as high as the Maker Select 2 goes, so that’s what I’m stuck with) and you need to print slowly (details below).

The BuildTak Option

The Maker Select v2 shipped with a BuildTak clone of some kind attached to the metal heated bed.  I say “Of Some Kind” because this was one of the first things I removed from the printer since the PLA and Nylon I was printing with seemed to just bounce off of the surface of whatever this 3M product was.  After trying a few things that worked well for me in the past, I gave up and purchased 3 sheets of BuildTak.

Let me just say: I hate this stuff.  Perhaps that’s strong sentiment borne out of hours of frustration with this filament more than it is a scathing rebuke of BuildTak, but I’ll never buy it again. 

The first problem is that it works a little too well.  PC-Plus sticks to it like super glue and removing the part rips the surface off of the BuildTak.  It’s difficult enough getting the bed leveled perfectly to the factory recommendations but now you have to figure out just how higher you need to level it in order to get the part to stick properly, but not too well.  That’s assuming the BuildTak doesn’t just pull itself right off of the glass due to the heated bed weakening the adhesive.  Since I purchased the 127mm by 127mm sheets, I was printing the part right on the edge of the BuildTak and that’s exactly what happened to my second print. 

Second, and this might be a matter of me improperly cleaning the surface, but I was only able to use a non-ripped sheet twice.  After that, it simply stopped sticking no matter how close I printed. 

Third, geez this stuff is expensive!  Three of those tiny sheets was almost $10.00.  The idea that I’d get about 6 prints for that price didn’t sit well with me.

Lastly, I prefer to print directly on the glass because it makes the part look nice.  BuildTak has a rough surface and it shows up in the finished product.  That wasn’t so important for these parts (just looking at my printer with gray, green, clear, pink (!) and black parts indicates I don’t care what it looks like, I just want it to be durable and functional).

 

(Mostly) Ignoring the Manual

I’ll be the first to say that much of the manual’s recommendations worked fine except for the 0.33mm gap between the raft and the part (which resulted in a “3D printed turd” stuck to the hot end since it wouldn’t adhere to the part below).  I’d imagine part of that had to do with the fact that I can’t get it up to a higher temperature with this printer.

I really hate printing rafts.  Watching the filament burn down as it drops a surface on top of a surface that should be sticking already only to throw that part in the trash (or if it’s ABS, store it to make more glue) is wasteful.  Then there’s separating the part from the raft, which, since I rarely print rafts, I haven’t quite gotten right yet.  It’s either sticking so hard that I have to risk breaking the part to remove it or it fails to stick at all.

I was able to get it to stick perfectly, though by throwing out most of the recommendations and using a few settings that I had used with T-Glase and other finicky materials.

First, clean the hell out of your bed (91% alcohol does the trick).  Level your bed to the factory recommendations and make sure it’s absolutely perfect.

Heat up the extruder to 260 and clean any filament from the last seven failed prints off of the hot end so they don’t become a magnet for the stuff it’s already laid down.  This stuff sticks well to virtually nothing except for itself and while printing, if you get any strings, they’ll gob up and start removing portions you’ve already printed.

Heat up the bed to 90 degrees and apply a nice layer of Elmer’s Glue Stick.  Follow that up with a reasonable amount of ABS Glue (google it, it’s easy to make).  Let everything dry.

I used a 0.1mm gap on the raft when I printed with a raft (I’ve not had to since I cracked the formula for getting this to print properly).  Slow your printing down.  I went to 40mm/s with 20mm/s for the bottom layer and outer layer.  I also stuck with a 40% fill, though this was more because the part required it.  I also used four solid layers top, bottom and sides.  It may be overkill on that, but several forum posts recommended it so I started with those settings.

If your printer goes higher than 260 degrees, try going higher.  I had layer adhesion issues under 260 but still occasionally ran into small sections that didn’t adhere properly at that temperature.  That bit about making sure the head is clean is very important.  Every one of my layer adhesion issues occurred because the head picked up a string, which picked up small bits of printed material as it went along until it got large enough to get snagged somewhere in the printed body and was deposited, causing the bed to sink slightly as the head passed over.  This resulted in a small gap in a spot on the print.  Those small gaps are enough to make a very strong part pathetically vulnerable to snapping.  I resolved most of these issues over a few prints by slowing them down to the point where the head was adequately melting any smallish gobs as it passed over them and increasing the retraction by a factor of two.  Many forum posts recommended going as high as 290 degrees, which I’d imagine would allow print faster and let gravity resolve some of the issues when gobs appear but the printer I was using only allows me to get to 260 degrees.

For tall parts, consider taking a few of those Amazon boxes apart and making an enclosure.  This will keep the temperature consistently higher while printing and reduce curling.

Using these settings, and the ABS Glue plus Glue Stick, though, made the part stuck so hard to the glass I had to use a razor blade to separate it.  There was zero curling on a part that had several little finger-like points on it (and failed to print properly on anything else with this stuff) so I’m fairly convinced this is the way to go for me from now on.  YMMV

Things that didn’t work

3D printing is often about experimentation to get the easiest process to produce consistent prints with a material.  The only thing these attempts did was consistently produce curled parts or 3D printed turds.  All of these were attempted directly on glass.

Hairspray

As is common with ABS, hairspray seems to make the curling worse.  It will stick initially, but after several layers, it’ll start to curl upwards.  If you’re lucky, the print will stick somewhere and you might have a salvageable part if you don’t care about the looks and the curling occurs on part of it that doesn’t affect its performance.  I was printing an extruder so there’s very little of it that can be off.

Glue Stick (alone)

Initially it stuck and didn’t curl as much as the hairspray did.  This might have worked were the part much smaller but on the extruder body it failed after about the 20th layer, pulling completely off of the bed.  I tried this twice and I’m fairly certain it’s not a good solution.

Elmers and Water

Performed similarly but worse than the glue stick

BuildTak after Two Prints

The surface might as well have been covered in olive oil.

That 3M BuildTak like thing that Maker Select ships with

They gave me an extra one which I put in a box since the one that it came with performed so poorly but I thought I’d give it a shot.  It worked as well as it ever has which is to say, not at all.

ABS Glue (alone)

I’ve read some forum posts from people claiming they simply applied ABS glue to the glass and were printing successfully with other materials.  Perhaps mine is too diluted or I’ve done something wrong, but it’s never worked for me even with ABS filament.  This was no exception.

I also tried mixing a few variants of these, especially the hairspray since even though it seems to encourage more curling, if it gets a good stick initially, it won’t budge with other filaments I’ve tried.  The only mix that worked was Glue Stick and ABS Glue, though to be fair, I didn’t try Elmers+Water and ABS Glue and I have a feeling this would have worked.  It’s just less convenient waiting on the Elmers to get tacky enough to begin printing.

I’d love to know what anyone else has tried or if there’s a better method/something I’m missing but it’s a relatively new filament, has lots of pain points and isn’t experimented with enough to find great information from the forums so I’ve been at a loss for any solid help (which was one of the motivations for getting off my butt and writing this).  If you’ve had success with this material using other tricks, please comment!

Many thanks!

Saturday, April 2, 2016

Sheraton, Bedbugs and how NOT to do Customer Support

Adventures in Bed Bugs
I've traveled enough to know that bed bugs are always a risk at any hotel stay. Generally, I do a pretty reasonable check of the room on arrival. When I find them, I insist on being put up in another hotel. Finding bed bugs is usually difficult. They hide well and the best approach is to look for fecal matter (little black/brown spots -- blood of past guests -- on the bedding and box springs).
Usually, I won't leave bad feedback on one of the travel sites, tweet, or otherwise publicly shame a hotel. Very few things are more damaging because people have no idea how common of a problem it actually is (if they knew, they might just stay home and skip traveling all together). And usually the property handles the situation well.  This time is different. I've never had a hotel and hotel chain so completely disregard such a serious problem.
Sheraton Lake Beuna Vista Hotel, Orlando, Florida
We failed to notice the problem until our very last day, and considering how bad it was I can only plead laziness on my part. When my wife and I arrived and saw the room adorned with bright white sheets, bedding and even comforter, we were lulled into a false sense of security. We stayed there 4 days and on the final day, my wife shot out of bed after she scratched at her leg and found the small sting had a source -- a bed bug.

It was about 8:00 AM and I had been looking forward to sleeping in a little bit after a hard week of work at a conference. That idea was instantly shattered. My wife grabbed one of the Zip Lock bags we put our toothbrushes in and captured the bugger. We brought it down to the front desk and returned to the room to get some more photos. It didn't take but a few seconds to find the second bug hanging around the head board.

Up came the mattresses. What we discovered was nauseating.


Those "fecal matter" inspections, had I bothered to do them, would have immediately had me leaving the room. On top of fecal matter, we found four bugs that were smashed under both beds' box springs. My assumption is that the infestation had been present in the room when things were being moved around and nobody in housekeeping had noticed. Considering the large, smashed, blood stains and pieces of dead bug that were very easy to see, I'm terribly disappointed that staff paid so little attention, though after my experience dealing with Starwood in general, I can't say I'm surprised. Housekeeping should be trained to identify fecal matter and other secondary evidence of the presence of bed bugs and should never have allowed a guest to occupy a room suspected of having an infestation. Had the hotel been paying any reasonable amount of attention, though (or had I), they would have seen the critters actually walking around.
Working with the hotel
The hotel staff kept our luggage and gave me a new bag to place that I could use to bring the three computers I had traveled with home. They assured me the items would be returned to me via FedEx with the clothes heat treated. They explained that the other items could not be heat treated but did not explain what would be done with them. We had to fly out that morning so I couldn't stick around long to ensure things were handled correctly so we trusted the hotel. In retrospect, I should have been less trusting.
Lesson 1: FedEx doesn't mean fast, anymore
Years ago when someone said "we'll Fedex that to you", it meant overnight. The delivery business has changed a lot--a fact I know well--but that didn't stop my mental picture of receiving my belongings in a reasonable amount of time from kicking in. I mean, obviously, these are my things and I expected to go home with them the night I returned so I assumed the hotel would understand the urgency of returning my belongings quickly. I don't travel enough to warrant buying "two of everything". The hotel sent our luggage back FedEx ground, which took a week. All of my wife's makeup was in the bag as was my shaving products. We had to buy replacements.
Lesson 2: Expect others to treat your stuff with little respect
I kind of expected my suit coat was going to need a pressing after its week-long journey. But I didn't expect my belongings to be destroyed.  Because they placed my wife's makeup, a pen, and the rest of our toiletries in an unsealed bag, we found a mix of interesting stains on many of our clothes.  My suit coat has a large black ink stain and pinkish-brownish sain from hairspray-mixed-with-pen-and-makeup.  Most of the rest of the clothes suffered similar fate.  Worse, being in an unsealed bag and not knowing what was done with those items, I didn't know if they were safe to bring in my home, so the luggage went from the porch to the shed (where it remains today).  I'm out about $500 in destroyed clothes (this doesn't include the original bill for the stay)
Customer Service in an Age Without Humans
It's been about 4 years since I've had to work with a hotel to get something like this resolved. My past experience was with a different chain, so it's possible this is related only to Sheraton, but my sense in dealing with other Customer Service related things is that customer service has suffered greatly in the age of text. My first instinct was to send a message via e-mail. Visiting Sheraton's Web site yields a contact form -- nothing I can attach photographic evidence that truly explains the severity of the situation to. I started there and replied to the auto-reply with 8 photos I had snapped (we took a video also). Both cases yielded an e-mail reply with a reference number (different for the sent and replied). Both assured that I would be contacted. Neither were ever replied to, so after two days I made my first call. I referenced the e-mail and was given a reference number and was told that the team who deals with this sort of problem is being engaged and I'd hear back from them soon. I also received an e-mail stating that I'd receive a reply "in five days" (not business days but I had figured this might be the case). Nine days later, I called back hoping this would get me to someone who could directly address the problem.
I started off the call explaining my situation (which left the CSR speechless for a moment) and asked for a manager. I was passed off to "the manager" and explained what had happened. After a bit of hold time to review the problem (given a reference number I had to hunt down), I was told that it was being handled by Consumer Affairs. Ok, so can hand me off to whomever is handling it at Consumer Affairs? No. They gave me an e-mail to reply to. I explained that I'd now had six different messages ignored by them via e-mail (one directly to the hotel I stayed at) and that I would really like to talk to someone who's job it is to actually solve the problem (I was far more polite than my writing makes it sound like). I asked to speak to her supervisor.
Supervisors In Name Only
It's long been a game in the CSR world that "Manager" and "Supervisor" really means nothing anymore. Most people get frustrated enough to ask for Supervisors and CSRs are already at a disadvantage having to field more calls than they have people to field them. If every call has to be passed to a Supervisor then they have to have a lot of supervisors. This last supervisor was the least helpful, explaining again that there is absolutely nothing she can do and the only option I have is to e-mail the magic, general, e-mail box for Consumer Affairs. No, thanks.
Twitter
Finally, I took to twitter, posting 5 of the photos I had taken and @ing Starwood. I received a reply from SPGassist claiming I'd "gotten their attention" and to DM them my reference number. They failed to follow me, though, so I couldn't. I replied with my reference number immediately after they sent the tweet and asked them to follow so I could DM. I sent my phone number to their twitter account expecting, as had happened with other situations where I'd involved Social Media, to get a call that day. It's been 24 hours and *crickets*.
Contrast with Another Property
I'd experienced this at another property four years ago. This time I discovered the problem when I arrived. I went to the front desk and asked for them to put me up somewhere else. Without even an argument, my request was granted. They, too, took my bags and sanitized them, returning them to me that evening as well as providing me with a new toothbrush and razor. The guy who delivered my luggage hung around while I went through everything to make sure it was all there and done to my satisfaction. They gave me 4 times the points for my stay. When I arrived home, the hotel manager at the first hotel called me to not only check in that everything was in order, but to assure me that they have completely stripped/sanitized the room I stayed in so that future guests would not have the problem I had. To this day they are among the two brands I am loyal to. Look, bad things can happen when you travel and Bed Bugs are one of the common "worst" things that can happen. But when it's handled well it's not going to keep me away -- if anything, I now know that "Another Property" brand not only takes the problem seriously, but should that problem happen to me again I know it'll be addressed in a professional, prompt manner. What I've learned from this experience from Starwood is that even in a serious manner such as Bed Bugs, I can expect to have to chase Customer Service around for a month and ultimately have to write, in vein, about it which tells me there's little-to-no hope should something less serious happen to me. No thanks.  I'll be sending a few more e-mails elsewhere and one snail mail, certified letter, but I'm done with chasing general mailboxes and the non-existant people behind them.

Saturday, March 19, 2016

Fix: Serial TTY Terminal Output on Raspberry Pi 3 is Garbled, Garbage or Otherwise Broken

Problem
You've prepped your Raspbian SD card. You've plugged in your FTDI / RS232 adapter to your shiny new Raspberry Pi 3, set up Putty for 115200, Parity 8, Flow Control None, Stop. You've wired everything correctly, Ground to Ground, Tx to Rx, Rx to Tx, and you plug-in, only to be greeted by garbage. Lots of garbage. Blocks, Corners, non-English characters. It looks like your modem looked when it blew off a BBS connection in 1992. But it was just dandy with your Raspberry Pi 2! What gives?
What's happening
Bear with me since some of this may be inaccurate. I'll be honest, the last time I dealt with troubleshooting a serial terminal connection was easily 18 years ago. This shouldn't have happened, really. In my teen years, I actually coded a FOSSIL COM driver into Bulletin Board System software I had written for my multi-node BBS (get off my lawn!). 18 years and many lines of code later, I'm feeling senile.
So with serial communication, there's always the sensitive issue of timing. Your Pi is trying to send data at 115200bps. It's failing. Somewhere along the mystical way, the CPU clock rate is set in such a way that it doesn't quite deliver at the right speed and the result is the text vomit you're seeing in PuTTY.
The Fix
The fix is simple, but has side-effects. If you're simply setting up the serial terminal in order to login and configure WiFi because you're too lazy to walk 10 feet to another room and plug in an Ethernet cable, it's a perfect solution. If you are interested in using serial communication for some other purpose, it's not.
Simply plug the SD card into your PC. Open up the "config.txt" in the root in something that will understand the line endings properly (Notepad++, Atom, Visual Studio Code, Sublime, ... basically anything other than Notepad). Insert the line "core_freq=250". Save and safely eject the card. Pop it back into your Raspberry Pi 3 with everything plugged in and you should see the majestic, properly formatted, vomit-free boot sequence. Login and you're good!
Once you're done and network connected, remove that line from the config.txt (located in /boot/config.txt if you're editing directly on your RPi) and reboot. You'll be back to the original, faster clock speed (and broken serial communication).